Due to government restrictions around COVID-19 worldwide lockdown in various countries, there will be a delay in delivering your orders as most of our courier partners have halted operations while others are short staffed. We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation.

How to Install Video Tutorial

Easy How to Install Video Tutorial - Getting Started with the Yi Home Secure Camera

Before You Start:
  • Download and Install YI Home App
  • Create a YI Home Account
  • Check your device to make sure that it's connected to a 2.4GHz band network before pairing the camera (5GHz is not supported). While all routers do have the 2.4GHz band available, you may need to adjust your router settings in order to pair your camera.

  • Open YI Home and log in to your account. 
  • Tap the "+" button on the top right of the screen and select your Camera. 

  • Turn the camera on.

    • You will hear the voice prompt when ready to connect to your WiFi network. If you see a solid blue/blinking blue light, use a clip to press the reset button on the back of the camera.

  • Select the same WiFi network that your phone is connected to (remember to choose a 2.4GHz network) and enter the password.

  • Scan your QR Code.

  • Once the QR Scan is scanned, tap "Next". You will hear a voice prompt on both the camera and your device: “Pairing is successful, you can start using your camera now”
  • Once paired, you will see the welcome page on your device. 

  • Tap Save to begin using your camera.

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Getting Started with the IMOU Wireless Cameras

  • Download and Install imou App
  • Create a Account
  • Check your Mobile Phone Device to make sure that it's connected to your home/office Wifi Router
  • follow the below video steps 1 by 1