Due to government restrictions around COVID-19 worldwide lockdown in various countries, there will be a delay in delivering your orders as most of our courier partners have halted operations while others are short staffed. We are constantly monitoring the situation and working with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation.
Search “Imou” in Google Play or App Store to download and install Imou App.
Step 2
Run Imou App, and then register an account for first use.
Step 3
Connect the camera to power source with the power adapter.
Step 4
Wait for booting to be finished, and then the camera indicator flashes with green light.
Step 5
Connect your smart phone to your Wi-Fi network, and make sure your smartphone is connected to Wi-Fi network with 2.4 GHz band, and then do the following operations to finish adding camera.
Note: ● If you have more than one camera, do step 5 to add them one by one. ● If the Wi-Fi network changed or the indicator status goes wrong,reset the camera, and then do step 5 to add it again.
Stay close with what you care
With Cloud service, you will have access to what you care as long as Internet is available . You can record daily or motion videos on Cloud and play back anytime anywhere.
Frequently Asked Questions
When you buy a cloud storage plan to your camera, you can enjoy
Watch any video recorded in the past 3 days when you sign up a 3-day plan, and the past 7 days when you sign up a 7-day plan, and so on so forth. For example, if you buy a 7 days monthly storage plan on April 1st, it will expire on May 1st and stop any recording. And you can only view the most recent 7 days video.
How do I buy cloud storage for multiple cameras?
If you own four cameras and would like to subscribe cloud storage for every camera, you need to purchase a subscription for each camera.
How many devices could a Imou account added?
No limitation.
Where to download Imou APP?
● For iPhone, go to ‘APP store’. Search “Imou” app. Download the app. ● For Android mobile phones, go to Google ‘Play Store’. Search “Imou” app. Download the app.
How do I setup cloud storage?
● On the Device interface, tap orange cloud icon, tap the check box of the service type that you want to buy, tap Buy, and then follow the onscreen instructions to complete the purchasing. After the Cloud service is purchased, the icon turns to gray cloud icon. ● You will need to enable your alarms on your device, Take motion detection as an example, the event should be enable. Usually alarms are enabled as a default setting on the app. ● Receives notifications from APP. Enable Imou Notifications via “Settings”->” Notifications” on your iPhone and “Me”-> “Settings”-> “Notice” on Imou APP. ● Make sure you have a high-speed internet connection (1.5Mbps+). Note: Video is recorded on alarm events and standard defination, there is no storage limitation.
What’s the mobile phone system requirement for Imou app?
For iOS, the system version should be 7.0 or above, For Android, the system version should be 4.0 or above.
Cloud Storage Requirements
● High-speed internet connection (1.5Mbps+). ● For iOS, the system version should be 7.0 or above, For Android, the system version should be 4.0 or above. ● Make sure that your camera has the latest firmware.
If my Wi-Fi password changes, what do I need to do?
● If your camera is still online via Ethernet connection, you can login to the App page and change the Wi-Fi configration. ● Please reset your camera reconfig your camera.
How much of my outgoing Wi-Fi bandwidth does Imou consume?
When the video set to HD, the average bandwidth consumption is 1Mbps, if set to SD, the average bandwidth consumption is 512kbps.
How can I view the video recorded in SD card?
login into your Imou account, go to preview page then click “View history record”, and then select the recorded video you want to view in calendar page.
I changed the settings of the camera, but I cannot save the settings.
Reset the unit and then reconfigure the camera.
Brand Name: Dahua Imou
Type: IP Camera Connectivity: IP/Network Wireless High Definition: 2.0 Megapixels Lens (mm): 3.6mm Style: Mini Camera Installation: Normal Power Supply(V): DC5V1A Power Consumption(W): <3.5w Dimensions (L x W x D)(mm): 106.1*77.4*77.4 Storage: 256g (memory card not Included) Network Interface: Wi-Fi/802.11/b/g Video Compression Format: H.265 Wall Bracket: Ceiling Technology: Infrared Night Vision Supported Mobile Systems: iOS, Android IR Distance(m): 10M Color: White Viewing Angle : 360° Sensor: CMOS
